My customer service is a bot: a discussion about AI for business

Written by Marta Pereira , posted January 26, 2017
B3 Bot

Earlier this month over 3.5 million people around the world stopped what they were doing to see two bots chat. They headed to live streaming platform Twitch where Vladimir and Estragon, two modified Google Home speakers running the Cleverbot AI software, were exchanging mesmerizing yet somehow disappointing arguments about life, god’s existence and their appreciation of waffles.

A Quick Guide to Call Tracking

Written by Marta Pereira , posted December 15, 2016
Girl making a call

  Call Tracker – the basics   If calls are one of your sales channels – and for most companies, they still are – then you should learn about Call Tracking. Whilst analytics tools are usually great to measure whatever happens online (conversions included) it’s often very difficult to know which particular marketing effort generated […]

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