My customer service is a bot: a discussion about AI for business

Written by Marta Pereira , posted January 26, 2017
B3 Bot

Earlier this month over 3.5 million people around the world stopped what they were doing to see two bots chat. They headed to live streaming platform Twitch where Vladimir and Estragon, two modified Google Home speakers running the Cleverbot AI software, were exchanging mesmerizing yet somehow disappointing arguments about life, god’s existence and their appreciation of waffles.

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